The hospital laundry service is responsible for the collection, washing, disinfection, drying, ironing, and distribution of hospital textiles. These include bed sheets, pillow covers, blankets, patient gowns, doctors� coats, surgical drapes, and towels.
Services inlcudes:
Continuous Supply of Clean Linen by ensuring the timely availability of clean and hygienic linen for patient care and hospital, Infection Prevention and Control by removing dirt, body fluids, and microbial contaminants from soiled linen to minimize the risk of cross-infection.
The Central Sterile Services Department (CSSD), also known as the Sterile Processing Department, is responsible for the cleaning, disinfection, inspection, assembly, packaging, sterilization, storage, and distribution of reusable medical instruments, surgical devices, and procedural kits.
Services inlcudes:
Sterilization of Medical Instruments, Infection Prevention and Control, Inspection and Packaging, Safe Storage and Distribution, Quality Assurance
The hospital kitchen is an essential component of the hospital�s support services. It is responsible for the planning, preparation, and distribution of safe, nutritious, and hygienic meals for patients, staff, and other authorized individuals. Hospital food services must meet patients� nutritional requirements while maintaining high standards of food safety and quality.
Services inlcudes:
Clinical Nutrition Support, Patient Satisfaction, Food Safety and Hygiene, Meal Planning and Distribution, Nutritional Quality Control
Housekeeping services are responsible for maintaining cleanliness, hygiene, sanitation, and a safe environment throughout the hospital, including patient care areas, public spaces, offices, and staff areas.
Services inlcudes:
Daily and Periodic Cleaning, Disinfection of Surfaces, Infection Prevention and Control, Waste Management, Environmental Safety
Hospital security services are responsible for maintaining the safety and security of patients, visitors, staff, hospital property, and the overall hospital premises.
Services inlcudes:
Access Control, Crowd and Traffic Management, Protection of People and Property, Emergency and Disaster Management, Fire Safety, Incident Reporting
The hospital has a 24x7 CCTV surveillance control room crucial for maintaining a safe environment for patients and staff. This continuous monitoring helps deter theft and unauthorized access while ensuring quick responses to emergencies. By providing real-time video feeds, hospitals can promptly investigate incidents, enhancing overall security and compliance with regulations such as HIPAA.
The Medical Record Department (MRD), also known as Health Information Management (HIM), is responsible for managing, maintaining, storing, retrieving, and protecting patients� medical records and health information.
Services inlcudes:
Record Management, Confidentiality and Data Protection, Record Retrieval, Documentation and Accuracy, Legal and Administrative Support